Ensure CBRE systems are in use and kept updated.Ensure use of Preferred Suppliers is maximised and best practice “better buying” is in place.Create monthly Customer Report with Contract Manager.Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.Attend and actively participate in monthly Contract Review meetings.Attend regular role specific meetings in order to share best practice.Attend and participate in any relevant training courses.answer calls and emails in a professional and timely manner.Communicate effectively and build/maintain relationships at all levels with internal and external customers.Maintain people records such as new starters, leavers and any changes in staff.Collate and process timesheets and expenses weekly.Monitor and maintain the attendance planner.Promote and maintain CBRE culture throughout teams.Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.Review Subcontractor performance and feedback through appropriate systems (e.g.Manage CAFM system as key user on site including PPM records, reactives and reporting.Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks. Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Maintain CBRE notice boards on site (including QHSE).To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.
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